American express online insurance refund
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- Membership Rewards® Point Summary
Tools and Support
- Financial Tools
- FICO® Score and Insights
- CreditSecure®
- Forgot User ID or Password?
- Security Center
- View All Credit Cards
- Interested in Amex? See if You’re Pre-Qualified
- Travel Credit Cards
- Cash Back Credit Cards
- No Annual Fee Credit Cards
- Credit Intel – Financial Education Center
Business Credit Cards
- View All Business Credit Cards
- Most Popular Business Credit Cards
- Travel Business Credit Cards
- No Annual Fee Business Credit Cards
- Flexible Payment Business Credit Cards
- View All Corporate Cards and Programs
- View All Corporate Benefits
- Corporate Green Card
- Corporate Platinum Card
- Corporate Purchasing Card
- Personal Card Annual Credit
- View All Savings Products
- High Yield Savings (HYSA)
- Certificates of Deposit (CD)
- Savings Help & Support
Personal Checking and Loans
- Personal Checking
- Personal Checking Help
- Personal Loans
- Personal Loans Help
- Business Checking
- Business Line of Credit
- Book a Trip
- Book Fine Hotels + Resorts®
- Book The Hotel Collection
- Book International Airline Program
- Book Cruise Privileges Program
- Manage My Trips
- View Travel Programs and Benefits
- Travel Guides & Inspiration
- Cruises and Custom Vacations
Services and Support
- Travel Insurance
- Car Rental Insurance
- How to Book a Trip with Points
- How to Redeem Travelers Cheques
- Travel Help Center
- Global Assist Hotline
- Membership Rewards® Program
- Cash back
- Refer a Friend
Benefits and Offers
- Dashboard
- Rewards Summary
- Points Value Calculator
- Cover Card Charges
- Pay with Points
- Redeem points for Gift Cards
- How do I find and add Amex Offers to my Card?
- View all FAQs
- Business Services Home
- View All Business Credit Cards
- View All Corporate Cards and Programs
- View All Corporate Benefits
- Business Class: Trends & Insights
Checking & Payment Products
- Business Checking
- vPayment
- International Payments
- View All Payment Solutions
- Merchant Home
- Accept the Card
- Merchant Payment Solutions
- Get Support
United States Change Country
This page will provide you with detailed information on how to access and submit the refund coupon that is applicable for certain insurance products offered by American Express Travel Related Services Company, Inc. and underwritten by AMEX Assurance Company.
Accessing the Refund Coupon
If you are unable to reach us by phone, you may also request a refund online or by mail:
If you have registered your enrolled Card account online at www.americanexpress.com, you can log in to your American Express account and use the link to the "Request an Insurance Premium Refund" form.
The instructions below will help you navigate to the refund form:
Step 1: After logging in, select “My Account” from the menu then "Statements & Activity" from the navigation bar
Step 2: Select the billing period during which the premium was charged.
Note: You may request billing statements from earlier periods by calling the number on the back of your card
Step 3: Select the transaction related to your refund.
Step 4: Select Dispute/ Inquire about this Charge
Step 5: Follow the instructions in the survey and select the reason a refund is requested.
You can submit the refund coupon attached to your billing statement.
In any billing period during which you were charged an insurance premium for one of these products, the coupon (see image below) should have been included in your statement. Using the coupon from your statement, simply follow the instructions to fill out the form and return it with your next payment.
